Prevention & Management of Aggression & Violence (PMAV)


Prevention and Management of Aggression and Violence (PMAV) training course focuses on early intervention techniques and non- physical methods for preventing or managing disruptive and aggressive behaviour.   


The aim of this course is to provide participants with the knowledge, confidence and skill to recognise the early indicators that precede aggressive behaviour and the ability to assess and de-escalate a situation before it becomes violent. The course will also cover the principles of personal safety techniques to avoid injury if an incident becomes physical.


Course Outline

Theory of aggression and violence in the workplace

Ethical & Legal requirements associated with aggression and violence

Strategies to avoid occurrences of aggression and violence

Recognition, assessment and management of escalating situations.

Assault cycle

Case studies relating to the identification of triggers and the assault cycle

Verbal and non-verbal de-escalation skills

Physical and psychological risks involved in physical interventions

Safe practice in lone working and working alone

Personal safety in providing physical care

Risks associated with the use of physical interventions

Demonstration & practical’s Defence from: Kicks, slaps & punches
Breakaway from: clothing, wrists, hair, body or bite

Delivery Method

Powerpoint presentation


Case studies


Practical demonstrations & assessment

Theory assessment


This course is 2 Days in duration.

Maximum Participants

The maximum participants on this course is 12.


On completion of this course you will receive a Safetech Certificate which is valid for 2 years.


Participants are required to complete a short written assessment & practical defence/ breakaway demonstrations